Terms of service
1. Acceptance of Terms
By accessing or using JadeChime's services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.
2. User Agreement
2.1 You must be at least 18 years old to use our services or have parental/guardian consent.
2.2 You agree to provide accurate and complete information when creating an account or making purchases.
2.3 You are responsible for maintaining the confidentiality of your account credentials.
3. Product Information
3.1 JadeChime sells jewelry including necklaces, rings, bracelets, earrings, body chains, keychains, and crystals.
3.2 Product images may vary slightly from actual items due to screen settings and lighting conditions.
3.3 We reserve the right to modify product offerings and prices without prior notice.
4. Intellectual Property
4.1 All content on JadeChime, including designs, text, graphics, and logos, are our exclusive property.
4.2 Unauthorized use of any content may violate copyright, trademark, and other laws.
4.3 You may not reproduce, modify, distribute, or commercially exploit any content without our written permission.
5. Limitation of Liability
5.1 JadeChime shall not be liable for any indirect, incidental, or consequential damages arising from product use.
5.2 We are not responsible for any allergic reactions or injuries resulting from jewelry wear.
5.3 Our total liability for any claim related to our services shall not exceed the purchase price of the product.
6. Refund & Return Policy
6.1 Returns are accepted within 30 days of delivery for unused items in original packaging.
6.2 Custom-made or personalized items are non-refundable unless defective.
6.3 Refunds will be processed within 14 business days after receiving returned items.
6.4 Customers are responsible for return shipping costs unless the return is due to our error.
7. Dispute Resolution
7.1 Any disputes shall first attempt to be resolved through good-faith negotiations.
7.2 If unresolved, disputes shall be settled through binding arbitration in accordance with [Jurisdiction] law.
7.3 Arbitration shall be conducted in English and the arbitrator's decision shall be final.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
9. Changes to Terms
JadeChime reserves the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.
10. Contact Information
For any questions regarding these Terms of Service, please contact us through our website's customer support system.